Transportation Network

Henry County Transportation Network (HCTN) provides safe, convenient and cost-effective public transportation services, with a skilled team of employees, who are dedicated to improving the quality of life and support the independence and dignity of Henry County's residents through delivery of priority services.

The goal of HCTN is to provide affordable public transportation services to all citizens of Henry County for medical and personal appointments or activities. Access to transportation allows residents to remain self-sufficient and able to live independently in their homes. All clients must be ambulatory (wheelchairs and walkers are acceptable).

Need a Ride? Call Us!

All rides are scheduled in advance on a first come, first serve basis, and are scheduled on a time and space availability basis. Ride reservations should be requested 48 hours in advance of a requested pick-up time. There is no trip prioritization. Same day requests may be accepted depending on availability.

To schedule a ride, passengers must call 419-592-8726 during office hours. Trip requests left by voice mail after 4 pm are not considered 48 hours' notice. For out of town rides, call our office between 2 and 4 the afternoon before your scheduled ride to get your pickup time.

Information needed to schedule a ride:

• Any special needs/accommodations, wheelchair
• Date and time of ride request
• Exact pick-up and drop off address
• Name and telephone number
• Personal Care Attendant, or any other information

Will-Calls

If you do not know what time your return trip will be, you can schedule it as a "Will-Call." With a "Will-Call," you will need to call our office to let us know when you are ready to be picked up. Unfortunately, you may have to wait for a driver that will be in that area.

Other Public Transportation

Other public transportation services HCTN offers at no cost to the rider:

Over 60 Shopping/Senior Center

HCTN provides transportation for Henry County residents over 60 years of age on Wednesday afternoons to local grocery stores and for non-Napoleon residents for transportation to the Henry County Senior Center, call us for availability.

Over 60 Medical Transportation

HCTN provides transportation for Henry County residents over 60 years of age to medical appointments up to 45 miles from their home.

Veteran Transportation

HCTN provides transportation for Veterans to VA facilities in Toledo, Ann Arbor, Cleveland, Dayton, Lima, and Ft. Wayne.

Medicaid Recipients

We transport residents that have Medicaid to medical appointments approved by staff at Henry County Job and Family Services.

Henry County Hospital

Henry County residents have the opportunity for transportation needs to HCH. Please note: Some restrictions apply.

Board of DD

Henry County Board of DD clients utilizes HCTN with approval of their support staff.